Frequently Asked Questions

Let’s be honest… The right answers are not always easy to find.  Relax, you’re in the right place!  If for any reason, you still can’t find the information you are looking for, please do not hesitate to contact our friendly Customer Service Team on 01284 760 103

What does WEB EXCLUSIVE mean?

Look out for this logo:

The collection of furniture you are viewing is available to order online and in our showroom, but it will not usually be a range that we keep in stock. Of course it’s impossible to stock every item from every collection we can make or source. However, we endeavour to keep at least 1 item of furniture from each range shown on our website on display in our showroom or workshop at all times.  If you would like to see the style, quality, finish etc before making your purchase then it would be well worth your while popping down to our showroom for a look!  If you have any questions about Web Exclusive products, please do not hesitate to contact us>

Can I have advice on MEASURING for my furniture?

If you need help in measuring up for a certain piece of furniture or think access might be an issue, please do not hesitate to contact us>

It’s always worth checking doors, passages, corners, stairs and ceiling heights for access to ensure your furniture will fit. Try and imagine being a delivery man for a moment! Perhaps if you are unsure, cut a piece of stiff cardboard to the overall footprint size of your furniture and try fitting it from outside door to final position yourself.

If you happen to live in Zones 1-3 on our delivery map, we may be able to come to your home and measure for you.  The cost of this service is the same as our premium delivery charges and lead times. Should you proceed with an order then we will refund the call out charge.

How does your DELIVERY service work?

Very well thank you! A full breakdown of our delivery details can be found on our delivery page here>

Can I CUSTOMISE my furniture?

Yes you can! Edmunds & Clarke Furniture specialise in making items as individual as you…

For example, take a look at our ‘Edmunds‘ and ‘Bespoke‘ ranges. There are optional finish choices including: paint and wood colours, fabric/leather choices, pine or oak tops and various handle/knob options. You can even change the sizes to fit your room. The choice is yours!

  • 18mm or 25mm oak tops
  • Oak or glass shelving
  • Contrasting white backboards or wine rack
  • Lighting pack
  • Locks
  • Farrow & Ball colour match service
Made to measure images for FAQ

Do you have an idea of your own?

Or an awkward space you would like to make useful? We offer a completely bespoke service for “Made-To-Measure” furniture.  All we require is a brief description of the item you require, along with the all important measurements and we can give you a competitive quotation.  

If would like to talk it through or require any further assistance please do not hesitate to contact us>. Why not browse our ‘bespoke‘ section where you will find oodles of ideas and inspiration!

Note: Unfortunately, we are not able to offer a fully fitted service as we only specialise in free standing furniture.